Frank de Jong

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Management & Strategy
       Strategic Management
          21st Century Shrink Program
          Overcoming the Margin Squeeze
          Service Orientation: The Best Perspective
          Service-Oriented Enterprise in Consumer Products
          Crisis Management Retail Preparing for the Upturn
          Growing Market Share in Specialty Retail
          4 factoren voor een succesvolle merkstrategie
          De 5 grondbeginselen van een goede Benchmark
          Maximaliseren voordelen met communicatiestrategie
          Efficiënt ondernemen met social media
          Social media advertising
          Efficiënte bedrijfsvoering in crisistijd
          Whitepaper Het Nieuwe Winkelen
       Innovation & Trends
          Trends in Retail 2009 - 2010
          Trends in Retail
          Trends in Retail 2007 - 2008
          Smarter Retailing Initiative
          RMC RetailScan Food
          What's going on in retailing? Video impressie 2009
          Trends in Retail 2009 - 2010 - Video
          The Next Normal
       Strategic (Out)sourcing
          Black Book of Outsourcing
          Point of View on Sourcing Strategy
          Praktijkcase: WHSmith News
          Global Sourcing uit Opkomende Economieën
          Transformational Outsourcing
          Retailer speeds route to market with Cloud Tech
       Human Resource Management
          Enterprise Collaboration Biz Overview (Retail)
          Road Map for Collaboration in Retail
          The Future of Workforce Management for Retailers
          Retail HR
          Workforce oplossing bij Praxis
       Finance & Compliance
          Retail Compliance
          Financial Management
          Compliance praktijkcase: Nielsen
          IFRS and Inventory Valuation for Retail Companies
          De voordelen van elektronische factuurverwerking
       Operational Management
       CRM
          Connected Experiences For Retail
          Connected Customer Centricity
          Architectuur van klantgerichte CRM Software
          Klantwaarde creëren met complete CRM oplossing
Products & Marketing
       Consumer Products
          The Marketing Challenge
          Merchandising Services
          Creating a Connected Consumer Experience
          Retail Mobile Marketing
          Platform voor Multi Channel Retailing
          Social Media beheersen
          7 tips voor succesvolle e-mailmarketing
          Heb ik de juiste e-mailmarketing partner?
          The online retail conversion guide
       Category Management
          Trade Promotions
          Pricing Strategies
          Product Rationalization
          Product Information Management
          Merchandise Classification Strategy
          Merchandise Management
          Customer-Centric Assortment Planning
       Shopping Behaviour
Retail Supply Chain
       Supply Chain Strategy
          The Future Value Chain
          The Future Consumer
          Smarter Supply Chain Utilization for the Retailer
          Succeeding in a Volatile Market – 2018: The Future
          Demand-Driven Supply Networks
          Moving Downstream Selling direct to Consumers
          2020 Future Value Chain
          Lean Supply Chain Management in Fashion Industy
          What to Look for When Selecting a Software System
          A Source of Satisfaction
          Global Supply Chain Control Towers
       Supply Chain Planning
          Integrated Planning and Execution
          Consensus Demand Planning
          Global Supply Chain Planning Study 2009
          Global Sales and Operations Planning
          Supply Chain Agenda 2010
          Global Supply Chain Agenda 2011
       Procurement
          The CPO Talent Challenge
       Transportation & Logistics
          Warehousing Space in Europe
          Europe's Most Wanted Distribution Centers
          Transportation Report 2007
          Third Party Logistics Study 2009
          Duurzame Supply Chain
          Transport Market Monitor
          Warehousing Report 2009
       Order Management
          Albert Heijn verbetert Productbeschikbaarheid
          Distributed Order Management
          Computer-Assisted Ordering
          HEMA verbetert Order Management met PDA's
Store Management
       Store Operations
          Holistic Fresh Item Management
          Best Practices in Store Performance
       Instore Technology
          Securing the Retail Store
       Instore Media
       Winkelverkoop verhogen met de Salsamethode
E-business
       Online Betaal Gids
       Future Channel Shopping
       Multi Channel Retailing
       Digitize or Die
       Webshop maken met weloverwogen e-commerce strategi
       A Framework for Enabling Multi-Channel Retailing
       e-Sales in a Borderless World
       Kansen voor mobiele productinformatie
Retail Business Solutions
       Enterprise Resource Planning
          Best Practices in Extending ERP
          SAP for Retail
          Praktijkcase: Maxeda
          NAV for Multi-Site and International Organisations
          Microsoft Dynamics AX 2009
             Productiviteit verbetering met ERP
             Editions and Features
             What’s New?
             Overview of Enterprise Portal
             Kostenbeheer in Microsoft Dynamics AX 2009
             Access Management binnen Microsoft Dynamics
          Retail Chain Manager for Dynamics AX
          Microsoft Dynamics for Retail
          Microsoft Dynamics AX 2012
             Stappenplan voor upgrade naar Dynamics AX 2012
             Belangrijkste innovaties in Dynamics AX 2012
             Kennismaking met Microsoft Dynamics AX 2012
             Nieuwe functionaliteiten in Dynamics AX 2012
             Selecting the Best Development Technology
             Wat is nieuw in Microsoft Dynamics AX 2012
          Inzicht in organisatorische verduurzaming met ERP
       Warehouse Management Software
          Warehouse Management Software Market 2006
          NAV Warehouse Management System
       Supplier Relationship Management
       Demand Planning Tools
       Point of Sale | Point of Service
          Rautakirja’s R-Kiosk Chain
          Windows Embedded POS (dossier)
          The Empowered Point of Service
          Retail business model innovation
          POSReady 2009 | Windows Embedded
          Praktijkcase Agri Retail
       Business Intelligence Solutions
          Business Intelligence met Dynamics AX 2009
          Business Intelligence for Dynamics NAV
          Microsoft Dynamics AX Reporting en BI Framework
          Predictive Analytics for the Retail Industry
          Praktijkcase V&D
          De rol van BI vergroten met Predictive Analytics
       Business Process Automation in Retail
       Mobile Commerce met Barcode Systeem
       Windows Azure voor Retailers
       Business Intelligence Solutions for Retail
Information Technology
       IT Management
          Global CIO Survey 2008
          Global CIO Survey 2007
          European CIO Survey 2006
          The 21ste Century CIO
       RFID Retail
          RFID Taking it to the Retail Floor
          Praktijkcase: Schuitema
          RFID: An Introduction
          BizTalk RFID
          RFID and Privacy
       Data Management
          Praktijkcase: Albert Heijn
          Data Accuracy
          Putting Master Data Management to Work
          Mastering Retail by controlling information
       Development
          Smarter Retailing Architecture
          Database Management
          Software Development
          Richtlijn voor winkelketen automatisering
       Enterprise Search
          Dramatically Improve Performance
Lines of Business
Juridisch
       Europese Richtlijn Consumentenrechten
       Juridische dos en donts Social Media
       Vergoeding bij opzegging of ontbinding van een age
       Checklist voor bescherming en inbreuk
Retail Congres Agenda 2012
Over INTORETAIL
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       Incompany Training Detailhandel
       Lawson
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       Centric
          Rob Weiss
          Mike van der Hulst
          Frank de Jong
       Sensus Methode
       Ricoh
       Adobe
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